Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept physical returns; however, if your order arrives damaged or unsatisfactory, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the product within 24 hours of delivery to help us assess the concern.

• 2.
  Contact Our Team

  Email your order number and photos to our support crew so we can review your request immediately.

• 3.
  Quality Review

  Our kitchen leads will evaluate the report to ensure our quality standards were met during transit and preparation.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement batch at no extra cost.